Terms & Conditions

Product Information:

At Toad Lane we are committed to only using high quality products from suppliers that we know and trust. We want the families who receive our gifts to be extremely happy with their items. We pride ourselves on knowing our brands and take time to handpick products that are practical, stylish and designed for everyday use.

The suppliers that we currently use are: 3 Sprouts, Aden + Anais, Marquise, 4 Little Ducks, Softies Baby Shoes, Alimrose Designs, Buster Boo, Gingersnap Kids, Zebi Baby, OB Designs.

We are always on the lookout for quality new items, if you are interested in having your brand represented in our hampers or other areas of our store we would love to hear from you. Please contact us at info@toadlane.com.au

Product Substitutes

Toad Lane only use quality products from our regular & well trusted suppliers (listed above), we also reserve the right to substitute products in our hampers that may be unavailable or out of stock, however Toad Lane guarantees the replacement item will be equal to or greater value than the original item, and by the same supplier (eg, if the Marquise clothing item pictured in the hamper photo is out of stock, we will only substitute with another Marquise clothing item of equal or greater value). Please note if we do need to substitute any items we will always ensure that the hamper looks great and is professionally presented.

Confidential Information

The Information Toad Lane collect from their customers is strictly confidential. Toad Lane will not disclose your personal information to anybody other than those who are contracted to our company. Toad Lane may release appropriate information to third parties such as courier companies to assist with the fulfillment of your order.

Alcohol

All alcoholic products offered for sale by Toad Lane must be purchased by people over the age of 18 years. Under NSW Legislation hampers containing alcohol can only be purchased by someone other than the ultimate receiver and both the purchaser and the ultimate receiver must be over 18 years of age.

Cancellation of Orders

If you wish to cancel your order please contact Toad Lane immediately info@toadlane.com.au or call  0411 401 716. Unfortunately we are unable to cancel orders that have already been dispatched.

Returns & Exchanges

We ask that you please contact Toad Lane to discuss any queries or concerns you may have in relation to the items you have sent or received. In the unlikely event that there is a fault with the product, we will review and may arrange for your item/s to be returned and a replacement sent.

Gift Wrapping & Delivery Information

Please note that all gift wrapping is complimentary when purchasing from Toad Lane.

There is flat delivery fee of $5.50 Australia wide. Please refer to the Delivery page of the website for more information regarding timeframes depending on the destination.

Please ensure the correct delivery address is supplied, as an additional delivery charge may apply if the item needs to be re-addressed.

If paying by direct debit, goods will only be dispatched once payment has been cleared.

Gift Cards

Toad Lane also provides a complimentary gift card with your very own personalised message. You will be prompted to fill in your message details as you shop on the website.

General Information

The prices listed on this website are inclusive of GST and are listed in Australian dollars (AUD)

Representation

All measurements and capacities are approximate and are those provided by our suppliers. Manufacturing changes can result in variations to photography.

By using this website, you agree to the published terms, conditions and disclaimers. By purchasing an item advertised on this website you agree to be bound by these Terms and Conditions. We may choose to amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Trademarks, copyrights and restrictions

All material on this site is protected by copyrights, trademarks, and other intellectual property rights, which are owned and controlled by Toad Lane (and or suppliers to Toad Lane who have agreed for Toad Lane to use their material). Material on Toad Lane is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent Toad Lane. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Toad Lane copyrights, trademarks and other proprietary rights, and is prohibited.

Fraud

Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Toad Lane does not guarantee that it will be able to prevent any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order may be prosecuted.